Ebike - 2 Years Optional Warranty

Magicycle Limited Warranty Overview


All Magicycle bikes come with a comprehensive 2-year manufacturer's warranty covering manufacturing defects for the original owner.

Warranty Period:

Begins upon receipt of the ebike and ends after 2 years.


The warranty is transferable, provided the new owner meets specific conditions and possesses necessary information from the initial purchase.

Terms of Warranty:

  1. Frame Warranty:

    • Replacement warranty for 2 years covering manufacturing defects.
    • Exclusions include corrosion, paint damage, impact damage, non-reversible modifications, and certain frame-mounted components.            
  2. Battery Warranty:

    • 2-year prorated warranty covering defects. Repair or replacement at no cost during the warranty period.
    • Exclusions include misuse, improper charging, and use in equipment other than specified bikes.                                                                          
  3. Parts & Components Warranty:

    • Original parts covered for 2 years.
    • Exclusions include corrosion, surface damage, improper use, and certain wear and tear items.

Free Repair Service & Replacement: Quality issues within the warranty period are eligible for free repair service or replacement, with shipping costs covered under specific conditions.

Credit Card Chargebacks: Warranty becomes invalidated until resolution of any credit card chargeback if applicable.

How to Make a Warranty Claim: Claims must be made through Arkersport with proof of purchase and evidence of damage. Initial contact should be made where the product was purchased.

Deposit for Replacement Parts: A deposit may be required for certain replacements, refunded upon receipt of damaged parts.

Shipping Damage: Not covered by warranty, but Arkersport will replace damaged components if notified within 7 days and provided with necessary documentation.

Repair Service: Only free replacement parts are provided for offline repair services; labor costs are not reimbursed.

  • contact:info@arkersport.com
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